A shipment confirmation email will be sent once an order has shipped containing a tracking number(s). The tracking number(s) will be active within 24 hours. All orders submitted that have the total value of $250 USD or more, will qualify for free shipping to anywhere in the US. Orders will generally be processed within 1-2 business days. Exceptions to this may include holidays or trade show delays.

International Orders

FSA & Vision does ship internationally through a range of partners. International orders can take up to a month or more to clear customs and reach final its destination. Before placing an international order please contact sales@fullspeedahead.com to see if there is a distributor or shop near you.

Customs, Duties and Taxes

FSA & Vision is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

FSA & Vision is not liable for any products damaged or lost during shipping. If an order has been received damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Sustainability

Full Speed Ahead, Inc is partnered with CONEBI (Confederation of the European Bicycle Industry) to achieve sustainable product packaging.